Rebecca Hufford  - Hypnotherapy, NLP, Transitional and Transitional Coaching,
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Life is a funny, funny thing....
Now available: hypnotherapy for those without time or resources
Yet while being some where other....
Learning life's lessons
Goals and some of the rules of achieving them

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rapport

Customer service and rapport

Recently I have been thinking about customer service and how it is so important in professional relationships with clients. I think one of the most important areas of customer service that various professionals forget about is the element of rapport.
 
I have had two encounters with physicians that left me feeling like I had no support dealing with my concerns and challanges. These two professionals seemed to forget that meaningful human interaction can be one of the best healing modalities available to them!